Privacy policy

PORÊVES Company Limited
Tax code: 0316838976
Address: 68 Nguyen Hue, Sai Gon Ward, Ho Chi Minh City, Vietnam
Email: contact@poreves.com · Phone: +84 785 076 787

Personal data is information that relates to a specific person or makes it possible to identify one, such as a name, phone number, email address, or data about how a device accesses a website.

Data you give us

• When you send the contact form: your name, phone number, email address and message.
• When you sign up for news (if offered): your email address and any details you add.

Data collected automatically, only if you accept analytics cookies

• Device type, browser, operating system, approximate region, pages viewed, time on page, scrolling and clicks on the page.

Data we do not collect

• The website has no payment function, so we do not receive card numbers or bank account details.
• Your answers in the Find your routine quiz are processed only in your browser to suggest products. They are not sent anywhere and are not stored.

This website gives product information only. If you buy PORÊVES products through a marketplace or retailer, the order, payment and delivery follow that seller’s own policies.

• Replying to enquiries: to answer your questions, feedback or requests.
• Sending news and offers: only if you sign up. You can unsubscribe at any time.
• Improving the website: using statistics to see which pages are useful and what is hard to use, only if you accept analytics cookies.
• Legal compliance: keeping or providing data when the law requires it.

We do not use your data for any other purpose without asking you again and getting your consent.

• We process data only with your consent, except where the law allows processing without it.
• Consent is asked separately for each purpose and must be your own action, such as ticking a box or pressing “Accept”. Silence or no response is not consent.
• You can withdraw your consent at any time by email or in writing. Withdrawal does not affect processing carried out before it.

PORÊVES does not sell your personal data. We share data only with:

• Service providers that process data on our behalf: Pancake (website hosting and form handling), Google (Google Analytics), Microsoft (Clarity) and an email service if used. They may use the data only on our instructions.
• Competent state authorities, when required by law.

Some service providers, such as Google and Microsoft, may store or process data on servers outside Vietnam. In that case we follow the procedures for transferring personal data abroad under Vietnamese law.

Cookies are small files stored in your browser so that a website can remember certain information. This website uses two groups:

• Essential cookies: needed for the website to work, for example to remember your language and your cookie choice. These are always on.
• Analytics cookies: Google Analytics and Microsoft Clarity. These run only after you press “Accept”.

You can press “Decline” to avoid being tracked, change your choice at any time through the “Cookie settings” link at the bottom of each page, or block and delete cookies in your browser settings. The website does not use advertising cookies; if this changes, we will update this policy and ask for your consent again.

Open cookie settings

• Contact details: 24 months from our last contact, then deleted, unless the law requires longer or the data is needed for an unresolved complaint.
• Newsletter email: until you unsubscribe.
• Analytics data: up to 14 months for Google Analytics; up to 30 days for Microsoft Clarity session recordings.

Under Vietnam’s Law on Personal Data Protection, you have the right to:

• Be informed about how your data is processed.
• Give, refuse or withdraw consent.
• View and correct your data, or ask us to correct it.
• Ask for a copy, deletion or restricted processing of your data, or object to processing.
• Complain, report, take legal action and claim compensation as provided by law.
• Ask the competent authority to protect your data.

To exercise these rights, contact contact@poreves.com or +84 785 076 787. We may ask you to verify your identity to protect your own data, and we will reply within the time limits set by law.

We use suitable organisational and technical measures: access limited to those who need it for their work, encrypted HTTPS connections and service providers with security commitments. If a data breach occurs, we notify the competent authority within 72 hours and inform affected people where the law requires.

The website is not aimed at children under 16 and we do not knowingly collect children’s data. If a parent or guardian finds that a child has sent us information, please contact us and we will delete it.

We do not ask for health information on the website. If you describe your skin condition when contacting us, for example to report a reaction, we use it only to handle that request and protect it with extra care.

The website links to other sites, such as Facebook and Instagram. This policy does not apply to those sites; please read their own privacy policies.

When this policy changes, we update the date at the top of the page. For important changes, we will make this clear on the website and ask for your consent again where needed.

For any privacy question, contact contact@poreves.com or +84 785 076 787. If you are not satisfied with how we handle it, you have the right to complain to the personal data protection authority under Vietnam’s Ministry of Public Security, or to take legal action as provided by law.

• Law on Personal Data Protection No. 91/2025/QH15 (Vietnam)
• Decree 356/2025/ND-CP guiding the Law on Personal Data Protection
• Decree 52/2013/ND-CP on e-commerce and its amendments